User manuals and on Line Help

– Dyalogo ACD. Call center information system.

– Wizens Navy. Vehicles tracking system.

– ERP for Helth Institutions. 12 modules. Dinamica Gerencial Hospitalaria. SYAC Colombia.

– Information System for a banking risks office.Datacrédito.

– JD Edwards ERP Implementation in “Aeronautica Civil Bogotá”.



Process manuals and Organizational documentation for IS Implementation

– Work flow for quotation, ordering, photography, delivery and billing. Globotech displays Colombia. 2011

– Business processes for citizens and banks in the banking risks office. Datacrédito.

– Disaster Recovery Planning to restore the productive environment SAP R3 in an alternative data center.

– Project Management Processes in Bavaria S.A. according to Sab Miller way Methodology.



Technical manuals


– Routers configuration. Red metro Alcatel.

– Documentation for the start of production phase of HP Superdome servers and Storages. Movistar Colombia and Ecuador.




Project´s management documentation

– Documentation Keeping and management. Project IVA. Bavaria Tocancipá S.A.

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